Resume

Education                               

Furman University Class of 2018                                                                                                   

Bachelor of Arts in Communication Studies and Spanish

Dean’s List – Fall 2014, 2015, 2016, 2017

 

Universidad Antonio de Nebrija (Madrid, Spain)                                               Fall 2016

Study Abroad Program/Language & Cultural Immersion

 

Experience             

Social Media Coordinator

Three Hurdles (threehurdles.com)                                   September 2017-December 2017

 Remote  

Developed a prototype for Three Hurdles, a community built on personal/professional growth

  • Built foundation for online social community, managed Twitter & Instagram accounts & developed a social media execution plan
  • Created and curated unique, interesting content to pique the audience’s curiosity
  • Analyzed content and engagement stats in order to increase viewership and engagement on media platforms
  • Helped facilitate team discussions on website’s design & user experience

 

Digital Marketing Intern 

Keep.com                                                                                                June 2017-August 2017

New York, NY

Researched trends in fashion, beauty and decor to develop content for Keep’s website, iOS app and blog.

  • Monitored competitive activity on Instagram, Pinterest and Snapchat
  • Assisted with a variety of marketing team needs including email marketing programs, email stat reporting, content generation, product curation and descriptions, copywriting, SEO best practices and database management
  • Created weekly marketing emails with aesthetically appealing content for our user demographic
  • Gained familiarity with HTML coding

 

Client Management Associate   

DFS Creative Concepts                                                                     October 2015-May 2017

Greenville, South Carolina

Worked with local companies to develop creative events, enhance their digital media strategies and offer their products and services on social platforms.

  • Provided event management for the 2016 & 2017 Greenville News 5K Run Downtown & the ‘Conservation with Russell’ Stall for Greenville City Councilman in March 2017
  • Crafted social media posts on the 2016 Greenville News Run Downtown Facebook page, which led to a 500 percent YOY increase in runners in the first few days of media posts.

 

Customer Service Representative                                                                                                  

Keep.com                                                                                                    June 2014-July 2015 

New York, NY/Remote

A member of the small customer service team that processed orders for the world’s only ‘universal shopping cart’.

  • Assisted the company in reaching a NPS (net promoter score) of 77
  • Processed online orders for Keep users, communicated with retailers to improve fulfillment, provided a seamless customer service experience, improved the returns/exchanges program and helped establish a customer/retailer communication protocol

 

Skills      

  • Microsoft Word, PowerPoint, Excel; Desk.com: Customer Service & Helpdesk Ticket Software; Adobe Photoshop, Illustrator and Premiere Elements; WordPress
  • Intermediate Proficiency in Spanish

 

Honors/Awards   

Sigma Delta Pi Member, National Collegiate Hispanic Honor Society        Fall 2017-Present

Lambda Pi Eta Member, National Communications Honor Society      Spring 2017 Present

NYS Attorney General Triple “C” Award for Character, Courage & Commitment  June 2014

 

Involvements         

Furman University Student Alumni Council, Events Coordinator        May 2015 – May 2018

Alpha Delta Pi Sorority, Eta Phi Chapter                                               January 2015-May 2018

Chicago Marathon Runner for Ronald McDonald House                       October 2015 & 2017

National Outdoor Leadership School, Alaska                                                        Summer 2016

 

 

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